SocialWorlds Publications

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A
M. S. Ackerman and Halverson, C. A., Considering an Organization's Memory, in Proceedings of the 1998 ACM Conference on Computer Supported Cooperative Work (CSCW'98), 1998, pp. 39–48. (101.13 KB)
M. S. Ackerman, Augmenting Organizational Memory: A Field Study of Answer Garden, ACM Transactions on Information Ssystems, vol. 16, pp. 203–224, 1998. (615.44 KB)
M. S. Ackerman and Mandel, E., Memory in the small: An application to provide task-based organizational memory for a scientific community, in Proceedings of the Twenty-Eighth Hawaii International Conference on System Sciences (HICSS'95), 1995, pp. 323–332. (174.06 KB)
M. S. Ackerman and Halverson, C. A., Organizational memory: processes, boundary objects, and trajectories, in Proceedings of the 32nd Annual Hawaii International Conference on Systems Sciences (HICSS-32), 1999, p. 12–pp. (220.77 KB)
M. S. Ackerman, Definitional and contextual issues in organizational and group memories, Information Technology & People, vol. 9, pp. 10–24, 1996.
M. S. Ackerman, Augmenting the Organizational Memory: A Field Study of Answer Garden, in Proceedings of the 1994 ACM Conference on Computer Supported Cooperative Work (CSCW'94), 1994, pp. 243–252. (166.74 KB)
M. S. Ackerman and Mcdonald, D. W., Collaborative support for informal information in collective memory systems, Information Systems Frontiers, vol. 2, pp. 333–347, 2000. (207.35 KB)
M. S. Ackerman and Malone, T. W., Answer Garden: A Tool for Growing Organizational Memory, in Proceedings of the ACM Conference on Office Information Systems (COCS'90), 1990, pp. 31–39. (622.09 KB)
M. S. Ackerman and Fielding, R. T., Collection Maintenance in the Digital Library} booktitle={Proceedings of the Second Annual Conference on the Theory and Practice of Digital Libraries (Digital Libraries' 95), presented at the 06/1995, 1995, pp. 39-48. (116.28 KB)
M. S. Ackerman and Halverson, C. A., Reexamining Organizational Memory, Communications of the ACM, vol. 43, pp. 58–64, 2000. (97.89 KB)
M. S. Ackerman and Halverson, C. A., Organizational memory as objects, processes, and trajectories: An examination of organizational memory in use, Computer Supported Cooperative Work (CSCW) Journal, vol. 13, pp. 155–189, 2004. (357.28 KB)
M. S. Ackerman, Definitional and contextual issues in organizational and group memories, Information Technology & People, vol. 9, pp. 10–24, 1996. (127 KB)
M. S. Ackerman and McDonald, D. W., Answer Garden 2: Merging Organizational Memory with Collaborative Help, in Proceedings of the 1996 ACM Conference on Computer Supported Cooperative Work (CSCW'96), 1996, pp. 97–105. (149.23 KB)
M. S. Ackerman and Mandel, E., Memory in the small: Combining collective memory and task support for a scientific community, Journal of Organizational Computing and Electronic Commerce, vol. 9, pp. 105–127, 1999. (219.38 KB)
M. S. Ackerman, Definitional and contextual issues in organizational and group memories, in Proceedings of the Twenty-Seventh Hawaii International Conference on System Sciences (HICSS'94), 1994. (127 KB)
L
W. G. Lutters and Ackerman, M. S., Achieving Safety: A Field Study of Boundary Objects in Aircraft Technical Support, in Proceedings of the 2002 ACM Conference on Computer Supported Cooperative Work (CSCW'02), 2002, pp. 266–275. (231.73 KB)
W. G. Lutters and Ackerman, M. S., Beyond Boundary Objects: Collaborative Reuse in Aircraft Technical Support, Computer Supported Cooperative Work: The Journal of Collaborative Computing, vol. 16, no. 3, pp. 341-372, 2007. (147.58 KB)
Z
X. Zhou, Ackerman, M. S., and Zheng, K., I just don't know why it's gone: Maintaining Informal Information Use in Inpatient Care, in ACM Conference on Human Factors in Computing Systems (CHI'09), 2009. (19.55 MB)
X. Zhou, Ackerman, M. S., and Zheng, K., Doctors and Psychosocial Information: Records and Reuse in Inpatient Care, in Proceedings of the ACM Conference on Human Factors in Computing Systems (CHI’10), 2010. (157.78 KB)