SocialWorlds Publications
“Augmenting the Organizational Memory: A Field Study of Answer Garden”, in Proceedings of the 1994 ACM Conference on Computer Supported Cooperative Work (CSCW'94), 1994, pp. 243–252.
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“Answer Garden 2: Merging Organizational Memory with Collaborative Help”, in Proceedings of the 1996 ACM Conference on Computer Supported Cooperative Work (CSCW'96), 1996, pp. 97–105.
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“Collaborative support for informal information in collective memory systems”, Information Systems Frontiers, vol. 2, pp. 333–347, 2000.
(207.35 KB)
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“Arkose: Reusing Informal Information in Online Communities”, in ACM Group 2007 Conference, 2007.
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“Questions in, Knowledge iN? A study of Naver’s Question Answering Community”, in ACM Conference on Human Factors in Computing Systems (CHI’09), 2009.
(551.29 KB)
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“Computerization and information assembling process: nursing work and CPOE adoption”, in Proceedings of the 1st ACM International Health Informatics Symposium (IHI ’10), 2010.
(1.8 MB)
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“Designing Information to Facilitate Chronic Disease Management: Clinician-Patient Interactions in Diabetes Care”, in Health Informatics: A Patient-Centered Approach to Diabetes, Cambridge, MA: MIT Press, 2010, pp. 364-406.
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“Doctors and Psychosocial Information: Records and Reuse in Inpatient Care”, in Proceedings of the ACM Conference on Human Factors in Computing Systems (CHI’10), 2010.
(157.78 KB)
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“CPOE workarounds, boundary objects, and assemblages”, in Proceedings of the ACM Conference on Human Factors in Computing Systems (CHI’11), 2011.
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“Cooperative documentation: the patient problem list as a nexus in electronic health records”, in Proceedings of the ACM 2012 Conference on Computer Supported Cooperative Work (CSCW ’12), 2012, pp. 853-862.
(330.5 KB)
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“Localizing Chronic Disease Management: Information Work and Health Translations”, in Association for Information Science and Technology (ASIS&T) Annual Meeting, 2013.
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“Sharing Knowledge and Expertise: The CSCW View of Knowledge Management”, Computer Supported Cooperative Work (CSCW) Journal, vol. 22, pp. 531-573, 2013.
(495.6 KB)
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