SocialWorlds Publications

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1990
M. S. Ackerman and Malone, T. W., “Answer Garden: A Tool for Growing Organizational Memory”, in Proceedings of the ACM Conference on Office Information Systems (COCS'90), 1990, pp. 31–39. (622.09 KB)
1994
M. S. Ackerman, “Augmenting the Organizational Memory: A Field Study of Answer Garden”, in Proceedings of the 1994 ACM Conference on Computer Supported Cooperative Work (CSCW'94), 1994, pp. 243–252. (166.74 KB)
M. S. Ackerman, “Definitional and contextual issues in organizational and group memories”, in Proceedings of the Twenty-Seventh Hawaii International Conference on System Sciences (HICSS'94), 1994. (127 KB)
M. S. Ackerman, “Metaphors along the information highway”, in Proceedings of the Symposium on Directions and Impacts of Advanced Computing (DIAC’94), 1994. (81.6 KB)
M. S. Ackerman, “Providing Social Interaction in the Digital Library”, Digital Libraries ’94. College Station, TX, pp. 198-201, 1994. (11.95 KB)
1995
M. S. Ackerman and Fielding, R. T., “Collection Maintenance in the Digital Library} booktitle={Proceedings of the Second Annual Conference on the Theory and Practice of Digital Libraries (Digital Libraries' 95)”, presented at the 06/1995, 1995, pp. 39-48. (116.28 KB)
M. S. Ackerman and Mandel, E., “Memory in the small: An application to provide task-based organizational memory for a scientific community”, in Proceedings of the Twenty-Eighth Hawaii International Conference on System Sciences (HICSS'95), 1995, pp. 323–332. (174.06 KB)
M. S. Ackerman and Starr, B., “Social Activity Indicators: Interface Components for CSCW Systems”, in Proceedings of the 8th Annual ACM Symposium on User Interface and Software Technology (UIST'95), 1995, pp. 159–168. (170.02 KB)
1996
M. S. Ackerman and McDonald, D. W., “Answer Garden 2: Merging Organizational Memory with Collaborative Help”, in Proceedings of the 1996 ACM Conference on Computer Supported Cooperative Work (CSCW'96), 1996, pp. 97–105. (149.23 KB)
M. S. Ackerman, “Definitional and contextual issues in organizational and group memories”, Information Technology & People, vol. 9, pp. 10–24, 1996. (127 KB)
B. Starr, Ackerman, M. S., and Pazzani, M., “Do I Care?—Tell me what’s changed on the Web”, in Proceedings of the AAAI Spring Symposium on Machine Learning in Information Access, 1996, pp. 119-121. (296.68 KB)
B. Starr, Ackerman, M. S., and Pazzani, M., “Do-I-Care: A Collaborative Web Agent”, in Conference on Human Factors in Computing Systems (CHI"96), 1996, pp. v.2, 273–274. (16.78 KB)
D. Hindus, Ackerman, M. S., Mainwaring, S. D., and Starr, B., “Thunderwire: A Field Study of an Audio-only Media Space”, in Proceedings of the 1996 ACM Conference on Computer Supported Cooperative Work (CSCW'96), 1996, pp. 238–247. (53.24 KB)
M. S. Ackerman and Palen, L., “The Zephyr Help Instance: Promoting Ongoing Activity in a CSCW System”, in Proceedings of the SIGCHI Conference on Human Factors in Computing Systems (CHI"96), 1996, pp. 268–275. (119.77 KB)
1997
M. S. Ackerman, Starr, B., and Pazzani, M., “The Do-I-Care Agent: Effective Social Discovery and Filtering on the Web”, in Computer-Assisted Information Searching on Internet (RIAO'97), 1997, pp. 17–31. (80.66 KB)
M. S. Ackerman, Starr, B., Hindus, D., and Mainwaring, S. D., “Hanging on the 'Wire: A Field Study of an Audio-only Media Space”, ACM Transactions on Computer-Human Interaction, vol. 4, no. 1, pp. 39–66, 1997. (250.34 KB)
1998
M. S. Ackerman and Halverson, C. A., “Considering an Organization's Memory”, in Proceedings of the 1998 ACM Conference on Computer Supported Cooperative Work (CSCW'98), 1998, pp. 39–48. (101.13 KB)
D. W. McDonald and Ackerman, M. S., “Just Talk to Me: A Field Study of Expertise Location”, in Proceedings of the 1998 ACM Conference on Computer Supported Cooperative Work (CSCW'98), 1998, pp. 315–324. (60.96 KB)
1999
M. S. Ackerman and Halverson, C. A., “Organizational memory: processes, boundary objects, and trajectories”, in Proceedings of the 32nd Annual Hawaii International Conference on Systems Sciences (HICSS-32), 1999, p. 12–pp. (220.77 KB)
M. S. Ackerman and Cranor, L., “Privacy Critics: UI Components to Safeguard Users' Privacy”, in ACM Conference on Human Factors in Computing Systems (CHI'99, 1999, pp. 258–259. (27.22 KB)
M. S. Ackerman, Cranor, L. Faith, and Reagle, J., “Privacy in e-Commerce: Examining User Scenarios and Privacy Preferences”, in Proceedings of the 1st ACM Conference on Electronic Commerce (EC'99), 1999, pp. 1–8. (75.03 KB)
2000
L. Faith Cranor, Reagle, J., and Ackerman, M. S., “Beyond concern: Understanding net users' attitudes about online privacy”, The Internet upheaval: raising questions, seeking answers in communications policy, pp. 47–70, 2000. (57.14 KB)
D. W. McDonald and Ackerman, M. S., “Expertise Recommender: A Flexible Recommendation System and Architecture”, in Proceedings of the 2000 ACM Conference on Computer Supported Cooperative Work (CSCW'00), 2000, pp. 231–240. (437.82 KB)
2002
W. G. Lutters and Ackerman, M. S., “Achieving Safety: A Field Study of Boundary Objects in Aircraft Technical Support”, in Proceedings of the 2002 ACM Conference on Computer Supported Cooperative Work (CSCW'02), 2002, pp. 266–275. (231.73 KB)
2003
M. S. Ackerman, Swenson, A., Cotterill, S., and DeMaagd, K., “I-DIAG: from community discussion to knowledge distillation”, in Communities and Technologies (C&T 2003), 2003, pp. 307–325. (607.7 KB)

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