SocialWorlds Publications

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2002
W. G. Lutters and Ackerman, M. S., “Achieving Safety: A Field Study of Boundary Objects in Aircraft Technical Support”, in Proceedings of the 2002 ACM Conference on Computer Supported Cooperative Work (CSCW'02), 2002, pp. 266–275. (231.73 KB)
2001
M. Ackerman, Darrell, T., and Weitzner, D. J., “Privacy in context”, Human–Computer Interaction, vol. 16, pp. 167–176, 2001. (34.5 KB)
2000
L. Faith Cranor, Reagle, J., and Ackerman, M. S., “Beyond concern: Understanding net users' attitudes about online privacy”, The Internet upheaval: raising questions, seeking answers in communications policy, pp. 47–70, 2000. (57.14 KB)
M. S. Ackerman and Mcdonald, D. W., “Collaborative support for informal information in collective memory systems”, Information Systems Frontiers, vol. 2, pp. 333–347, 2000. (207.35 KB)
D. W. McDonald and Ackerman, M. S., “Expertise Recommender: A Flexible Recommendation System and Architecture”, in Proceedings of the 2000 ACM Conference on Computer Supported Cooperative Work (CSCW'00), 2000, pp. 231–240. (437.82 KB)
M. S. Ackerman, “The intellectual challenge of CSCW: the gap between social requirements and technical feasibility”, Human-computer interaction, vol. 15, pp. 179–203, 2000. (70.53 KB)
M. S. Ackerman and Halverson, C. A., “Reexamining Organizational Memory”, Communications of the ACM, vol. 43, pp. 58–64, 2000. (97.89 KB)
1999
M. S. Ackerman and Mandel, E., “Memory in the small: Combining collective memory and task support for a scientific community”, Journal of Organizational Computing and Electronic Commerce, vol. 9, pp. 105–127, 1999. (219.38 KB)
M. S. Ackerman and Halverson, C. A., “Organizational memory: processes, boundary objects, and trajectories”, in Proceedings of the 32nd Annual Hawaii International Conference on Systems Sciences (HICSS-32), 1999, p. 12–pp. (220.77 KB)
M. S. Ackerman and Cranor, L., “Privacy Critics: UI Components to Safeguard Users' Privacy”, in ACM Conference on Human Factors in Computing Systems (CHI'99, 1999, pp. 258–259. (27.22 KB)
M. S. Ackerman, Cranor, L. Faith, and Reagle, J., “Privacy in e-Commerce: Examining User Scenarios and Privacy Preferences”, in Proceedings of the 1st ACM Conference on Electronic Commerce (EC'99), 1999, pp. 1–8. (75.03 KB)
1998
M. S. Ackerman, “Augmenting Organizational Memory: A Field Study of Answer Garden”, ACM Transactions on Information Ssystems, vol. 16, pp. 203–224, 1998. (615.44 KB)
J. Muramatsu and Ackerman, M. S., “Computing, social activity, and entertainment: A field study of a game MUD”, Computer Supported Cooperative Work (CSCW), vol. 7, pp. 87–122, 1998. (422.75 KB)
M. S. Ackerman and Halverson, C. A., “Considering an Organization's Memory”, in Proceedings of the 1998 ACM Conference on Computer Supported Cooperative Work (CSCW'98), 1998, pp. 39–48. (101.13 KB)
D. W. McDonald and Ackerman, M. S., “Just Talk to Me: A Field Study of Expertise Location”, in Proceedings of the 1998 ACM Conference on Computer Supported Cooperative Work (CSCW'98), 1998, pp. 315–324. (60.96 KB)
1997
M. S. Ackerman, Starr, B., and Pazzani, M., “The Do-I-Care Agent: Effective Social Discovery and Filtering on the Web”, in Computer-Assisted Information Searching on Internet (RIAO'97), 1997, pp. 17–31. (80.66 KB)
M. S. Ackerman, Starr, B., Hindus, D., and Mainwaring, S. D., “Hanging on the 'Wire: A Field Study of an Audio-only Media Space”, ACM Transactions on Computer-Human Interaction, vol. 4, no. 1, pp. 39–66, 1997. (250.34 KB)
1996
M. S. Ackerman and McDonald, D. W., “Answer Garden 2: Merging Organizational Memory with Collaborative Help”, in Proceedings of the 1996 ACM Conference on Computer Supported Cooperative Work (CSCW'96), 1996, pp. 97–105. (149.23 KB)
M. S. Ackerman, “Definitional and contextual issues in organizational and group memories”, Information Technology & People, vol. 9, pp. 10–24, 1996.
M. S. Ackerman, “Definitional and contextual issues in organizational and group memories”, Information Technology & People, vol. 9, pp. 10–24, 1996. (127 KB)
B. Starr, Ackerman, M. S., and Pazzani, M., “Do I Care?—Tell me what’s changed on the Web”, in Proceedings of the AAAI Spring Symposium on Machine Learning in Information Access, 1996, pp. 119-121. (296.68 KB)
B. Starr, Ackerman, M. S., and Pazzani, M., “Do-I-Care: A Collaborative Web Agent”, in Conference on Human Factors in Computing Systems (CHI"96), 1996, pp. v.2, 273–274. (16.78 KB)
M. S. Ackerman and Starr, B., “Social activity indicators for groupware”, Computer, vol. 29, pp. 37–42, 1996.
D. Hindus, Ackerman, M. S., Mainwaring, S. D., and Starr, B., “Thunderwire: A Field Study of an Audio-only Media Space”, in Proceedings of the 1996 ACM Conference on Computer Supported Cooperative Work (CSCW'96), 1996, pp. 238–247. (53.24 KB)
M. S. Ackerman and Palen, L., “The Zephyr Help Instance: Promoting Ongoing Activity in a CSCW System”, in Proceedings of the SIGCHI Conference on Human Factors in Computing Systems (CHI"96), 1996, pp. 268–275. (119.77 KB)

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