X. Zhou, Ackerman, M. S., and Zheng, K., “I just don't know why it's gone: Maintaining Informal Information Use in Inpatient Care”, in ACM Conference on Human Factors in Computing Systems (CHI'09), 2009.

M. S. Ackerman, “Providing Social Interaction in the Digital Library”, Digital Libraries ’94. College Station, TX, pp. 198-201, 1994.

K. K. Nam and Ackerman, M. S., “Arkose: Reusing Informal Information in Online Communities”, in ACM Group 2007 Conference, 2007.

K. K. Nam, Ackerman, M. S., and Adamic, L. A., “Questions in, Knowledge iN? A study of Naver’s Question Answering Community”, in ACM Conference on Human Factors in Computing Systems (CHI’09), 2009.

E. Cook, Teasley, S. D., and Ackerman, M. S., “Contribution, Commercialization & Audience: Understanding Participation in an Online Creative Community”, in ACM Group 2009, 2009.

X. Zhou, Ackerman, M. S., and Zheng, K., “Doctors and Psychosocial Information: Records and Reuse in Inpatient Care”, in Proceedings of the ACM Conference on Human Factors in Computing Systems (CHI’10), 2010.

M. S. Ackerman and Mirel, B., “Designing Information to Facilitate Chronic Disease Management: Clinician-Patient Interactions in Diabetes Care”, in Health Informatics: A Patient-Centered Approach to Diabetes, B. M. Hayes and Aspray, W. Cambridge, MA: MIT Press, 2010, pp. 364-406.

J. Yang, Wei, X., Ackerman, M. S., and Adamic, L. A., “Activity lifespan: An analysis of user survival patterns in online knowledge sharing communities”, in International Conference on Weblogs and Social Media (ICWSM’10), 2010.

M. W. Newman, Ackerman, M. S., Kim, J., Prakash, A., Hong, Z., Mandel, J., and Dong, T., “Bringing the field into the lab: supporting capture and replay of contextual data for the design of context-aware applications”, in Proceedings of the 23nd annual ACM symposium on User interface software and technology (UIST ’10), 2010.

M. S. Ackerman, Muramatsu, J., and McDonald, D. W., “Social Regulation in an Online Game: Uncovering the Problematics of Code”, in Proceedings of the 16th ACM international conference on Supporting group work (GROUP’10), 2010.