Social regulation of online multiplayer games J. Muramatsu, Social regulation of online multiplayer games. University of California, Irvine, PhD Thesis, 2004.
Privacy in pervasive environments: next generation labeling protocols M. S. Ackerman, “Privacy in pervasive environments: next generation labeling protocols”, Personal and Ubiquitous Computing, vol. 8, pp. 430–439, 2004.
The Perfect Search Engine is Not Enough: A Study of Orienteering Behavior in Directed Search J. Teevan, Alvarado, C., Ackerman, M. S., and Karger, D. R., “The Perfect Search Engine is Not Enough: A Study of Orienteering Behavior in Directed Search”, in Proceedings of the SIGCHI Conference on Human Factors in Computing Systems (CHI'04), 2004, pp. 415–422.
Organizational memory as objects, processes, and trajectories: An examination of organizational memory in use M. S. Ackerman and Halverson, C. A., “Organizational memory as objects, processes, and trajectories: An examination of organizational memory in use”, Computer Supported Cooperative Work (CSCW) Journal, vol. 13, pp. 155–189, 2004.
Behind the Help Desk: Evolution of a Knowledge Management System in a Large Organization C. A. Halverson, Erickson, T., and Ackerman, M. S., “Behind the Help Desk: Evolution of a Knowledge Management System in a Large Organization”, in Proceedings of the 2004 ACM Conference on Computer Supported Cooperative Work (CSCW'04), 2004, pp. 304–313.
Searching for Expertise in Social Networks: A Simulation of Potential Strategies J. Zhang and Ackerman, M. S., “Searching for Expertise in Social Networks: A Simulation of Potential Strategies”, in Proceedings of the 2005 International ACM SIGGROUP Conference on Supporting Group Work (Group'05), 2005, pp. 71–80.
Privacy Issues and Human-Computer Interaction M. S. Ackerman and Mainwaring, S. D., “Privacy Issues and Human-Computer Interaction”, in Security and usability: designing secure systems that people can use, L. Faith Cranor and Garfinkel, S. Cambridge, MA: O'Reilly Media, 2005, p. 19--26.
The politics of design: Next generation computational environments M. S. Ackerman, “The politics of design: Next generation computational environments”, in Computerization movements and technology diffusion: From mainframes to ubiquitous computing, M. S. Elliott and Kraemer, K. L. New York: Information Today, 2008.
Group information management W. G. Lutters, Ackerman, M. S., and Zhou, X., “Group information management”, in Personal Information Management, W. P. Jones and Teevan, J. Seattle, WA: University of Washington Press, 2006, pp. 236–248.
The national virtual observatory M. S. Ackerman, Hofer, E. C., and Hanisch, R. J., “The national virtual observatory”, in Scientific collaboration on the Internet, G. M. Olson, Zimmerman, A., and Bos, N. Cambridge, MA: MIT Press, 2008.