"Yeah, the Rush Ain'T Here Yet " Take a Break": Creation and Use of an Artifact As Organizational Memory

C. A. Halverson and Ackerman, M. S., "Yeah, the Rush Ain'T Here Yet " Take a Break": Creation and Use of an Artifact As Organizational Memory, in Proceedings of the 36th Annual Hawaii International Conference on System Sciences (HICSS'03), 2003, p. 113.2–.

QuME

QuME tackles the expertise location and maintenance problem for large-scale Q&A communities. It does so by automatically distributing tasks to people who have the necessary expertise.Expertise finders are an important class of collaborative recommendation systems, but they suffer from a general problem: Current expertise finders, both commercial and research, cannot infer expertise levels very well. QuME includes novel algorithm to infer expertise levels, making a larger range of social interaction possible. 

Arkose

Online discussions such as a large-scale community brainstorming often end up with an unorganized bramble of ideas and topics that are difficult to reuse. A process of distillation is needed to boil down a large information space into information that is concise and organized. Arkose is a system-augmented approach to the problem - a set of tools with which human editors can collaboratively distill a large amount of informal information. 

Digital Memories

This project investigates  what will happen in the future as more "memories" become digital.  The Digital Memories project focuses on an understanding of how artifacts (heirlooms, souvenirs, photographs, photographs, correspondence, collections, and their digital analogs) play roles in people’s everyday lives and how memories are preserved through, embedded in, and carried by those artifacts. 

Escalier

Keywords: expertise sharing, collective memory, organizational memory, crowdsourcing, pervasive environments, collaborative help, escalier, collective helpEscalier is a new architecture for community-sourcing configuration settings, and by extention other types of pervasive data such as activity traces. The next generation of computational environments are likely to be so complex that users will not easily be able to keep up.Using Escalier, users can find out what system configurations will be stable in return for giving the community their configuration data.

Escalier

Escalier is a new architecture for community-sourcing configuration settings, and by extention other types of pervasive data such as activity traces. Users can find out what system configurations will be stable in return for giving the community their configuration data. By doing this, both parties get something valuable: End-users can determine whether their system configurations will work, and the community as a whole gets a collaboratively-built datastore, or collective memory.  More>

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