SocialWorlds Publications

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M. S. Ackerman, Swenson, A., Cotterill, S., and DeMaagd, K., I-DIAG: from community discussion to knowledge distillation, in Communities and Technologies (C&T 2003), 2003, pp. 307–325. (607.7 KB)
M. S. Ackerman and McDonald, D. W., Answer Garden 2: Merging Organizational Memory with Collaborative Help, in Proceedings of the 1996 ACM Conference on Computer Supported Cooperative Work (CSCW'96), 1996, pp. 97–105. (149.23 KB)
M. S. Ackerman, Dachtera, J., Pipek, V., and Wulf, V., Sharing Knowledge and Expertise: The CSCW View of Knowledge Management, Computer Supported Cooperative Work (CSCW) Journal, vol. 22, pp. 531-573, 2013. (495.6 KB)
M. S. Ackerman, Starr, B., and Pazzani, M., The Do-I-Care Agent: Effective Social Discovery and Filtering on the Web, in Computer-Assisted Information Searching on Internet (RIAO'97), 1997, pp. 17–31. (80.66 KB)
M. S. Ackerman and Mcdonald, D. W., Collaborative support for informal information in collective memory systems, Information Systems Frontiers, vol. 2, pp. 333–347, 2000. (207.35 KB)
M. S. Ackerman and Halverson, C. A., Considering an Organization's Memory, in Proceedings of the 1998 ACM Conference on Computer Supported Cooperative Work (CSCW'98), 1998, pp. 39–48. (101.13 KB)
M. S. Ackerman, Augmenting the Organizational Memory: A Field Study of Answer Garden, in Proceedings of the 1994 ACM Conference on Computer Supported Cooperative Work (CSCW'94), 1994, pp. 243–252. (166.74 KB)
M. S. Ackerman and Halverson, C. A., Organizational memory: processes, boundary objects, and trajectories, in Proceedings of the 32nd Annual Hawaii International Conference on Systems Sciences (HICSS-32), 1999, p. 12–pp. (220.77 KB)
M. S. Ackerman and Palen, L., The Zephyr Help Instance: Promoting Ongoing Activity in a CSCW System, in Proceedings of the SIGCHI Conference on Human Factors in Computing Systems (CHI"96), 1996, pp. 268–275. (119.77 KB)