SocialWorlds Publications
“Sharing Knowledge and Expertise: The CSCW View of Knowledge Management”, Computer Supported Cooperative Work (CSCW) Journal, vol. 22, pp. 531-573, 2013. (495.6 KB)
, “Supporting Re-Use in DIY Software Projects: A Gray-Box Approach”, in Workshop on Hacking, Tinkering, Crafts & Inventive Leisure Practices, ACM Conference on Computer-Supported Cooperative Work, 2011. (213.18 KB)
, “Knowledge Sharing and Yahoo Answers: Everyone Knows Something”, in Proceedings of the 17th International Conference on World Wide Web, 2008. (2.79 MB)
, “Beyond Boundary Objects: Collaborative Reuse in Aircraft Technical Support”, Computer Supported Cooperative Work: The Journal of Collaborative Computing, vol. 16, no. 3, pp. 341-372, 2007. (147.58 KB)
, “I-DIAG: from community discussion to knowledge distillation”, in Communities and Technologies (C&T 2003), 2003, pp. 307–325. (607.7 KB)
, “Achieving Safety: A Field Study of Boundary Objects in Aircraft Technical Support”, in Proceedings of the 2002 ACM Conference on Computer Supported Cooperative Work (CSCW'02), 2002, pp. 266–275. (231.73 KB)
, “Considering an Organization's Memory”, in Proceedings of the 1998 ACM Conference on Computer Supported Cooperative Work (CSCW'98), 1998, pp. 39–48. (101.13 KB)
, “Just Talk to Me: A Field Study of Expertise Location”, in Proceedings of the 1998 ACM Conference on Computer Supported Cooperative Work (CSCW'98), 1998, pp. 315–324. (60.96 KB)
, “Answer Garden 2: Merging Organizational Memory with Collaborative Help”, in Proceedings of the 1996 ACM Conference on Computer Supported Cooperative Work (CSCW'96), 1996, pp. 97–105. (149.23 KB)
, “The Zephyr Help Instance: Promoting Ongoing Activity in a CSCW System”, in Proceedings of the SIGCHI Conference on Human Factors in Computing Systems (CHI"96), 1996, pp. 268–275. (119.77 KB)
, “Memory in the small: An application to provide task-based organizational memory for a scientific community”, in Proceedings of the Twenty-Eighth Hawaii International Conference on System Sciences (HICSS'95), 1995, pp. 323–332. (174.06 KB)
, “Augmenting the Organizational Memory: A Field Study of Answer Garden”, in Proceedings of the 1994 ACM Conference on Computer Supported Cooperative Work (CSCW'94), 1994, pp. 243–252. (166.74 KB)
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