SocialWorlds Publications
“The Zephyr Help Instance: Promoting Ongoing Activity in a CSCW System”, in Proceedings of the SIGCHI Conference on Human Factors in Computing Systems (CHI"96), 1996, pp. 268–275.
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“Augmenting the Organizational Memory: A Field Study of Answer Garden”, in Proceedings of the 1994 ACM Conference on Computer Supported Cooperative Work (CSCW'94), 1994, pp. 243–252.
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“Questions in, Knowledge iN? A study of Naver’s Question Answering Community”, in ACM Conference on Human Factors in Computing Systems (CHI’09), 2009.
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“Culture Matters: A Survey Study of Social Q&A Behavior”, in Proceedings of the International Conference on Weblogs and Social Media (ICWSM’11), 2011.
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