expertise sharing

Expertise Sharing

Keywords: expertise sharing, expertise location, expertise finding, knowledge sharing

Our group was one of the originators of expertise sharing as an area of study. It could be argued that Answer Garden was one of the first systems to examine how people could serve as knowledge sources, especially groups of people acting and working together.

Expertise Sharing

Our group was one of the originators of expertise sharing as an area of study. Our work has included expertise finders, people recommenders, and collaborative help systems. As well, we have conducted many studies of how people helped one another through computer-mediated communications and within organizations. As the span of networks and computational systems expanded, the scope of our study expanded to Internet-scale systems and communities. Recent work has also expanded to Q&A communities (question-and-answer) communities and social search.