SocialWorlds Publications
“Behind the Help Desk: Evolution of a Knowledge Management System in a Large Organization”, in Proceedings of the 2004 ACM Conference on Computer Supported Cooperative Work (CSCW'04), 2004, pp. 304–313. (317.8 KB)
, “Knowledge Work Artifacts: Kernel Cousins for Free/Open Source Software Development”, in Proceedings of the 2007 International ACM Conference on Supporting Group Work (Group'07), 2007, pp. 177–186. (160.49 KB)
, Resources, co-evolution and artifacts: Theory in CSCW. New York: Springer, 2007.
, “The politics of design: Next generation computational environments”, in Computerization movements and technology diffusion: From mainframes to ubiquitous computing, New York: Information Today, 2008. (81.5 KB)
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