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2009
Contribution, Commercialization & Audience: Understanding Participation in an Online Creative Community
,
Cook, Eric
,
Teasley Stephanie D.
, and
Ackerman Mark S.
, ACM Group 2009, p.41-50, (2009)
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I just don't know why it's gone: Maintaining Informal Information Use in Inpatient Care
,
Zhou, Xiaomu
,
Ackerman Mark S.
, and
Zheng Kai
, ACM Conference on Human Factors in Computing Systems (CHI'09), p.2061-2070, (2009)
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Questions in, Knowledge iN? A study of Naver's Question Answering Community
,
Nam, Kevin
,
Ackerman Mark S.
, and
Adamic Lada A.
, ACM Conference on Human Factors in Computing Systems (CHI'09), p.779-788, (2009)
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Sharing Map Annotations in Small Groups: X Marks the Spot
,
Congleton, Ben
,
Frank Jackie Cerretani
,
Newman Mark W.
, and
Ackerman Mark S.
, Interact 2009, (2009)
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2008
Competing to Share Expertise: the Taskcn Knowledge Sharing Community
,
Yang, Jiang
,
Adamic Lada A.
, and
Ackerman Mark S.
, International Conference on Weblogs and Social Media (ICWSM), (2008)
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Crowdsourcing and Knowledge Sharing: Strategic User Behavior on Taskcn
,
Yang, Jiang
,
Adamic Lada A.
, and
Ackerman Mark S.
, ACM Conference on Electronic Commerce (EC'08), p.246-255, (2008)
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Knowledge Sharing and Yahoo Answers: Everyone Knows Something
,
Adamic, Lada A.
,
Zhang Jun
,
Bakshy Eytan
, and
Ackerman Mark S.
, WWW'08 Conference, (2008)
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The ProD Framework for Proactive Displays
,
Congleton, Ben
,
Ackerman Mark S.
, and
Newman Mark W.
, ACM Conference on User Interface Systems and Technology (UIST'08), p.221-230, (2008)
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Researching Telemedicine: Capturing Complex Clinical Interactions with a Simple Interface Design
,
Mirel, Barbara
,
Barton Ellen
, and
Ackerman Mark S.
, Technical Communications Quarterly, Volume 17, Issue 3, p.358-378, (2008)
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2007
Arkose: Reusing Informal Information in Online Communities
,
Nam, Kevin K.
, and
Ackerman Mark S.
, ACM Group 2007 Conference, p.137-146, (2007)
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Beyond Boundary Objects: Collaborative Reuse in Aircraft Technical Support
,
Lutters, Wayne G.
, and
Ackerman Mark S.
, Computer Supported Cooperative Work: The Journal of Collaborative Computing, p.in press, (2007)
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CommunityNetSimulator: Using Simulations to Study Online Community Network Formation and Implications
,
Zhang, Jun
,
Ackerman Mark S.
, and
Adamic Lada
, Proceedings of Communities and Technology 2007, p.28-38, (2007)
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Expertise Networks in Online Communities: Structure and Algorithms
,
Zhang, Jun
,
Ackerman Mark S.
, and
Adamic Lada
, WWW'07 Conference, p.221-230, (2007)
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Knowledge Work Artifacts: Kernel Cousins for Free/Open Source Software Development
,
Elliott, Margaret
,
Ackerman Mark S.
, and
Scacchi Walt
, Proceedings of ACM Group 2007 Conference, p.177-186, (2007)
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QuME: A Mechanism to Support Expertise Finding in Online Help-seeking Communities
,
Zhang, Jun
,
Ackerman Mark S.
,
Adamic Lada
, and
Nam Kevin K.
, Proceedings of the ACM Symposium on User Interface Systems and Technology (UIST'07), p.111-114, (2007)
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Resources, Co-Evolution, and Artifacts: Theory in CSCW
,
Ackerman, Mark S.
,
Halverson Christine
,
Erickson Thomas
, and
Kellogg Wendy
, New York, (2007)
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Virtual Community Maintenance with a Repository
,
Hansen, Derek
,
Ackerman Mark S.
,
Resnick Paul
, and
Munson Sean
, American Society for Information Science and Technology (ASIS&T) Annual Meeting, (2007)
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2006
Collaboratory: The National Virtual Observatory
,
Ackerman, Mark S.
,
Hofer Erik
, and
Hanisch Robert
, Science on the Internet, Cambridge, MA, (2006)
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Group Information Management
,
Lutters, Wayne G.
,
Ackerman Mark S.
, and
Zhou Xiaomu
, Personal Information Management, Seattle, (2006)
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The Politics of Design: Next Generation Computational Environments
,
Ackerman, Mark S.
, Computerization Movements and Technology Diffusion: From Mainframes to Ubiquitous Computing, Medford NJ, (2006)
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2005
Privacy Issues and Human-Computer Interaction
,
Ackerman, Mark S.
, and
Mainwaring Scott D.
, Security and Usability, Cambridge, MA, (2005)
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Searching for Expertise in Social Networks: A Simulation of Potential Strategies
,
Zhang, Jun
, and
Ackerman Mark S.
, ACM Conference on Group Work (Group'05), p.71-80, (2005)
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2004
Behind the help desk: evolution of a knowledge management system in a large organization
,
Halverson, Christine A.
,
Erickson Tom
, and
Ackerman Mark S.
, ACM conference on Computer Supported Cooperative Work, p.304-313, (2004)
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Organizational Memory: Processes, Boundary Objects, and Trajectories
,
Ackerman, Mark S.
, and
Halverson Christine
, Computer Supported Cooperative Work: The Journal of Collaborative Computing, Volume 13, Issue 2, p.155-189, (2004)
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The Perfect Search Engine Is Not Enough: An Observational Study of Orienteering Behavior in Directed Search
,
Teevan, Jaime
,
Alvarado Christine
,
Ackerman Mark S.
, and
Karger David
, ACM Conference on Human Factors in Computing Systems (CHI'04), p.415-422, (2004)
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