SocialWorlds Publications

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Conference Paper
J. Yang, Wen, Z., Adamic, L. A., Ackerman, M. S., and Lin, C. - Y., Collaborating Globally: Culture and Organizational Computer-Mediated Communications, in Proceedings of the International Conference on Information Systems (ICIS 2011), 2011. (979.76 KB)
J. Yang, Wen, Z., Adamic, L. A., Ackerman, M. S., and Lin, C. - Y., Collaborating Globally: Culture and Organizational Computer-Mediated Communications, in Proceedings of the International Conference on Information Systems (ICIS 2011), 2011. (979.76 KB)
J. Jones and Ackerman, M. S., Co-constructing Family Memory: Understanding the Intergenerational Practices of Passing on Family Stories, in Proceedings of the ACM Conference on Human Factors in Computing Systems (CHI'18), 2018. (331.67 KB)
E. Kaziunas, Ackerman, M. S., Lindtner, S., and Lee, J. M., Caring Through Data: Attending to the Social and Emotional Experiences of Health Datafication, in Proceedings of the 2017 ACM Conference on Computer Supported Cooperative Work and Social Computing (CSCW'17), 2017, pp. 2260–2272. (404.32 KB)
M. W. Newman, Ackerman, M. S., Kim, J., Prakash, A., Hong, Z., Mandel, J., and Dong, T., Bringing the field into the lab: supporting capture and replay of contextual data for the design of context-aware applications, in Proceedings of the 23nd annual ACM symposium on User interface software and technology (UIST ’10), 2010.
C. A. Halverson, Erickson, T., and Ackerman, M. S., Behind the Help Desk: Evolution of a Knowledge Management System in a Large Organization, in Proceedings of the 2004 ACM Conference on Computer Supported Cooperative Work (CSCW'04), 2004, pp. 304–313. (317.8 KB)
M. S. Ackerman, Augmenting the Organizational Memory: A Field Study of Answer Garden, in Proceedings of the 1994 ACM Conference on Computer Supported Cooperative Work (CSCW'94), 1994, pp. 243–252. (166.74 KB)
K. K. Nam and Ackerman, M. S., Arkose: Reusing Informal Information in Online Communities, in ACM Group 2007 Conference, 2007. (475.85 KB)
M. S. Ackerman and Malone, T. W., Answer Garden: A Tool for Growing Organizational Memory, in Proceedings of the ACM Conference on Office Information Systems (COCS'90), 1990, pp. 31–39. (622.09 KB)
M. S. Ackerman and McDonald, D. W., Answer Garden 2: Merging Organizational Memory with Collaborative Help, in Proceedings of the 1996 ACM Conference on Computer Supported Cooperative Work (CSCW'96), 1996, pp. 97–105. (149.23 KB)
J. Yang, Wei, X., Ackerman, M. S., and Adamic, L. A., Activity lifespan: An analysis of user survival patterns in online knowledge sharing communities, in International Conference on Weblogs and Social Media (ICWSM’10), 2010. (2.32 MB)
J. Yang, Wei, X., Ackerman, M. S., and Adamic, L. A., Activity lifespan: An analysis of user survival patterns in online knowledge sharing communities, in International Conference on Weblogs and Social Media (ICWSM’10), 2010. (2.32 MB)
W. G. Lutters and Ackerman, M. S., Achieving Safety: A Field Study of Boundary Objects in Aircraft Technical Support, in Proceedings of the 2002 ACM Conference on Computer Supported Cooperative Work (CSCW'02), 2002, pp. 266–275. (231.73 KB)
Book Chapter
M. S. Ackerman, Büyüktür, A. G., Hung, P. - Y., Meade, M., and Newman, M. W., Sociotechnical Design for the Care of People with Spinal Cord Injuries, in Designing Healthcare That Works: A Socio-technical Approach, 2018, pp. 1-18. (309.86 KB)
X. Zhou, Ackerman, M. S., and Zheng, K., The Recording and Reuse of Psychosocial Information in Care, in Designing Healthcare That Works: A Socio-technical Approach, Cambridge, MA: Academic Press, 2018, pp. 133-148. (360.16 KB)
M. S. Ackerman and Mainwaring, S. D., Privacy Issues and Human-Computer Interaction, in Security and usability: designing secure systems that people can use, L. Faith Cranor and Garfinkel, S. Cambridge, MA: O'Reilly Media, 2005, p. 19--26. (125.9 KB)
M. S. Ackerman, The politics of design: Next generation computational environments, in Computerization movements and technology diffusion: From mainframes to ubiquitous computing, M. S. Elliott and Kraemer, K. L. New York: Information Today, 2008. (81.5 KB)
M. S. Ackerman, Hofer, E. C., and Hanisch, R. J., The national virtual observatory, in Scientific collaboration on the Internet, G. M. Olson, Zimmerman, A., and Bos, N. Cambridge, MA: MIT Press, 2008. (237.24 KB)
W. G. Lutters, Ackerman, M. S., and Zhou, X., Group information management, in Personal Information Management, W. P. Jones and Teevan, J. Seattle, WA: University of Washington Press, 2006, pp. 236–248. (75.68 KB)
D. Merritt, Hung, P. - Y., and Ackerman, M. S., Expertise Finding: A Socio-Technical Design Space Analysis, in Expertise, Communication, and Organizing, J. W. Treem and Leonardi, P. M. New York: Oxford University, 2016. (1.02 MB)
M. S. Ackerman and Mirel, B., Designing Information to Facilitate Chronic Disease Management: Clinician-Patient Interactions in Diabetes Care, in Health Informatics: A Patient-Centered Approach to Diabetes, B. M. Hayes and Aspray, W. Cambridge, MA: MIT Press, 2010, pp. 364-406. (187.11 KB)
M. S. Ackerman and Mirel, B., Designing Information to Facilitate Chronic Disease Management: Clinician-Patient Interactions in Diabetes Care, in Health Informatics: A Patient-Centered Approach to Diabetes, B. M. Hayes and Aspray, W. Cambridge, MA: MIT Press, 2010, pp. 364-406. (187.11 KB)
E. Kaziunas and Ackerman, M. S., Designing for Lived Health: A Practice-Based Approach for Person-Centered Health Information Technologies, in Designing Socially Embedded Technologies in the Real-World, Springer, 2015, pp. 357–381.

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