SocialWorlds Publications

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M. S. Ackerman and Halverson, C. A., Reexamining Organizational Memory, Communications of the ACM, vol. 43, pp. 58–64, 2000. (97.89 KB)
M. S. Ackerman, Augmenting Organizational Memory: A Field Study of Answer Garden, ACM Transactions on Information Ssystems, vol. 16, pp. 203–224, 1998. (615.44 KB)