SocialWorlds Publications

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W. G. Lutters and Ackerman, M. S., “Achieving Safety: A Field Study of Boundary Objects in Aircraft Technical Support”, in Proceedings of the 2002 ACM Conference on Computer Supported Cooperative Work (CSCW'02), 2002, pp. 266–275. (231.73 KB)
W. G. Lutters and Ackerman, M. S., “Beyond Boundary Objects: Collaborative Reuse in Aircraft Technical Support”, Computer Supported Cooperative Work: The Journal of Collaborative Computing, vol. 16, no. 3, pp. 341-372, 2007. (147.58 KB)