SocialWorlds Publications
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“Answer Garden 2: Merging Organizational Memory with Collaborative Help”, in Proceedings of the 1996 ACM Conference on Computer Supported Cooperative Work (CSCW'96), 1996, pp. 97–105. (149.23 KB)
, “Collaborative support for informal information in collective memory systems”, Information Systems Frontiers, vol. 2, pp. 333–347, 2000. (207.35 KB)
, “The Zephyr Help Instance: Promoting Ongoing Activity in a CSCW System”, in Proceedings of the SIGCHI Conference on Human Factors in Computing Systems (CHI"96), 1996, pp. 268–275. (119.77 KB)
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