SocialWorlds Publications

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M. S. Ackerman and McDonald, D. W., Answer Garden 2: Merging Organizational Memory with Collaborative Help, in Proceedings of the 1996 ACM Conference on Computer Supported Cooperative Work (CSCW'96), 1996, pp. 97–105. (149.23 KB)
M. S. Ackerman and Mcdonald, D. W., Collaborative support for informal information in collective memory systems, Information Systems Frontiers, vol. 2, pp. 333–347, 2000. (207.35 KB)
M. S. Ackerman and Mandel, E., Memory in the small: Combining collective memory and task support for a scientific community, Journal of Organizational Computing and Electronic Commerce, vol. 9, pp. 105–127, 1999. (219.38 KB)
M. S. Ackerman, Augmenting Organizational Memory: A Field Study of Answer Garden, ACM Transactions on Information Ssystems, vol. 16, pp. 203–224, 1998. (615.44 KB)