SocialWorlds Publications

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Journal Article
M. S. Ackerman and Mcdonald, D. W., Collaborative support for informal information in collective memory systems, Information Systems Frontiers, vol. 2, pp. 333–347, 2000. (207.35 KB)
Conference Paper
M. S. Ackerman and Palen, L., The Zephyr Help Instance: Promoting Ongoing Activity in a CSCW System, in Proceedings of the SIGCHI Conference on Human Factors in Computing Systems (CHI"96), 1996, pp. 268–275. (119.77 KB)
T. Dong, Dontcheva, M., Joseph, D., Karahalios, K., Newman, M. W., and Ackerman, M. S., Discovery-based Games for Learning Software, 2012. (1.24 MB)
M. S. Ackerman and McDonald, D. W., Answer Garden 2: Merging Organizational Memory with Collaborative Help, in Proceedings of the 1996 ACM Conference on Computer Supported Cooperative Work (CSCW'96), 1996, pp. 97–105. (149.23 KB)