SocialWorlds Publications

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Filters: Keyword is knowledge sharing  [Clear All Filters]
Conference Paper
W. G. Lutters and Ackerman, M. S., “Achieving Safety: A Field Study of Boundary Objects in Aircraft Technical Support”, in Proceedings of the 2002 ACM Conference on Computer Supported Cooperative Work (CSCW'02), 2002, pp. 266–275. (231.73 KB)
M. S. Ackerman and McDonald, D. W., “Answer Garden 2: Merging Organizational Memory with Collaborative Help”, in Proceedings of the 1996 ACM Conference on Computer Supported Cooperative Work (CSCW'96), 1996, pp. 97–105. (149.23 KB)
M. S. Ackerman, “Augmenting the Organizational Memory: A Field Study of Answer Garden”, in Proceedings of the 1994 ACM Conference on Computer Supported Cooperative Work (CSCW'94), 1994, pp. 243–252. (166.74 KB)
M. S. Ackerman and Halverson, C. A., “Considering an Organization's Memory”, in Proceedings of the 1998 ACM Conference on Computer Supported Cooperative Work (CSCW'98), 1998, pp. 39–48. (101.13 KB)
M. S. Ackerman, Swenson, A., Cotterill, S., and DeMaagd, K., “I-DIAG: from community discussion to knowledge distillation”, in Communities and Technologies (C&T 2003), 2003, pp. 307–325. (607.7 KB)
D. W. McDonald and Ackerman, M. S., “Just Talk to Me: A Field Study of Expertise Location”, in Proceedings of the 1998 ACM Conference on Computer Supported Cooperative Work (CSCW'98), 1998, pp. 315–324. (60.96 KB)
L. A. Adamic, Zhang, J., Bakshy, E., and Ackerman, M. S., “Knowledge Sharing and Yahoo Answers: Everyone Knows Something”, in Proceedings of the 17th International Conference on World Wide Web, 2008. (2.79 MB)
M. S. Ackerman and Mandel, E., “Memory in the small: An application to provide task-based organizational memory for a scientific community”, in Proceedings of the Twenty-Eighth Hawaii International Conference on System Sciences (HICSS'95), 1995, pp. 323–332. (174.06 KB)
T. Dong, Huh, J., Newman, M. W., and Ackerman, M. S., “Supporting Re-Use in DIY Software Projects: A Gray-Box Approach”, in Workshop on Hacking, Tinkering, Crafts & Inventive Leisure Practices, ACM Conference on Computer-Supported Cooperative Work, 2011. (213.18 KB)
M. S. Ackerman and Palen, L., “The Zephyr Help Instance: Promoting Ongoing Activity in a CSCW System”, in Proceedings of the SIGCHI Conference on Human Factors in Computing Systems (CHI"96), 1996, pp. 268–275. (119.77 KB)
Journal Article
W. G. Lutters and Ackerman, M. S., “Beyond Boundary Objects: Collaborative Reuse in Aircraft Technical Support”, Computer Supported Cooperative Work: The Journal of Collaborative Computing, vol. 16, no. 3, pp. 341-372, 2007. (147.58 KB)
M. S. Ackerman, Dachtera, J., Pipek, V., and Wulf, V., “Sharing Knowledge and Expertise: The CSCW View of Knowledge Management”, Computer Supported Cooperative Work (CSCW) Journal, vol. 22, pp. 531-573, 2013. (495.6 KB)