SocialWorlds Publications

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1999
M. S. Ackerman and Halverson, C. A., “Organizational memory: processes, boundary objects, and trajectories”, in Proceedings of the 32nd Annual Hawaii International Conference on Systems Sciences (HICSS-32), 1999, p. 12–pp. (220.77 KB)
M. S. Ackerman and Cranor, L., “Privacy Critics: UI Components to Safeguard Users' Privacy”, in ACM Conference on Human Factors in Computing Systems (CHI'99, 1999, pp. 258–259. (27.22 KB)
M. S. Ackerman, Cranor, L. Faith, and Reagle, J., “Privacy in e-Commerce: Examining User Scenarios and Privacy Preferences”, in Proceedings of the 1st ACM Conference on Electronic Commerce (EC'99), 1999, pp. 1–8. (75.03 KB)
2000
L. Faith Cranor, Reagle, J., and Ackerman, M. S., “Beyond concern: Understanding net users' attitudes about online privacy”, The Internet upheaval: raising questions, seeking answers in communications policy, pp. 47–70, 2000. (57.14 KB)
M. S. Ackerman and Mcdonald, D. W., “Collaborative support for informal information in collective memory systems”, Information Systems Frontiers, vol. 2, pp. 333–347, 2000. (207.35 KB)
D. W. McDonald and Ackerman, M. S., “Expertise Recommender: A Flexible Recommendation System and Architecture”, in Proceedings of the 2000 ACM Conference on Computer Supported Cooperative Work (CSCW'00), 2000, pp. 231–240. (437.82 KB)
M. S. Ackerman, “The intellectual challenge of CSCW: the gap between social requirements and technical feasibility”, Human-computer interaction, vol. 15, pp. 179–203, 2000. (70.53 KB)
M. S. Ackerman and Halverson, C. A., “Reexamining Organizational Memory”, Communications of the ACM, vol. 43, pp. 58–64, 2000. (97.89 KB)
2001
M. Ackerman, Darrell, T., and Weitzner, D. J., “Privacy in context”, Human–Computer Interaction, vol. 16, pp. 167–176, 2001. (34.5 KB)
2002
W. G. Lutters and Ackerman, M. S., “Achieving Safety: A Field Study of Boundary Objects in Aircraft Technical Support”, in Proceedings of the 2002 ACM Conference on Computer Supported Cooperative Work (CSCW'02), 2002, pp. 266–275. (231.73 KB)
2003
M. S. Ackerman, Swenson, A., Cotterill, S., and DeMaagd, K., “I-DIAG: from community discussion to knowledge distillation”, in Communities and Technologies (C&T 2003), 2003, pp. 307–325. (607.7 KB)
W. G. Lutters and Ackerman, M. S., “Joining the backstage: locality and centrality in an online community”, Information Technology & People, vol. 16, pp. 157–182, 2003. (243.38 KB)
C. A. Halverson and Ackerman, M. S., “"Yeah, the Rush Ain'T Here Yet " Take a Break": Creation and Use of an Artifact As Organizational Memory”, in Proceedings of the 36th Annual Hawaii International Conference on System Sciences (HICSS'03), 2003, p. 113.2–. (1.09 MB)
2004
C. A. Halverson, Erickson, T., and Ackerman, M. S., “Behind the Help Desk: Evolution of a Knowledge Management System in a Large Organization”, in Proceedings of the 2004 ACM Conference on Computer Supported Cooperative Work (CSCW'04), 2004, pp. 304–313. (317.8 KB)
M. S. Ackerman and Halverson, C. A., “Organizational memory as objects, processes, and trajectories: An examination of organizational memory in use”, Computer Supported Cooperative Work (CSCW) Journal, vol. 13, pp. 155–189, 2004. (357.28 KB)
J. Teevan, Alvarado, C., Ackerman, M. S., and Karger, D. R., “The Perfect Search Engine is Not Enough: A Study of Orienteering Behavior in Directed Search”, in Proceedings of the SIGCHI Conference on Human Factors in Computing Systems (CHI'04), 2004, pp. 415–422. (165.07 KB)
J. Teevan, Alvarado, C., Ackerman, M. S., and Karger, D. R., “The Perfect Search Engine is Not Enough: A Study of Orienteering Behavior in Directed Search”, in Proceedings of the SIGCHI Conference on Human Factors in Computing Systems (CHI'04), 2004, pp. 415–422. (165.07 KB)
M. S. Ackerman, “Privacy in pervasive environments: next generation labeling protocols”, Personal and Ubiquitous Computing, vol. 8, pp. 430–439, 2004. (105.23 KB)
2005
M. S. Ackerman and Mainwaring, S. D., “Privacy Issues and Human-Computer Interaction”, in Security and usability: designing secure systems that people can use, L. Faith Cranor and Garfinkel, S. Cambridge, MA: O'Reilly Media, 2005, p. 19--26. (125.9 KB)
J. Zhang and Ackerman, M. S., “Searching for Expertise in Social Networks: A Simulation of Potential Strategies”, in Proceedings of the 2005 International ACM SIGGROUP Conference on Supporting Group Work (Group'05), 2005, pp. 71–80. (1.71 MB)
2006
W. G. Lutters, Ackerman, M. S., and Zhou, X., “Group information management”, in Personal Information Management, W. P. Jones and Teevan, J. Seattle, WA: University of Washington Press, 2006, pp. 236–248. (75.68 KB)
2007
K. K. Nam and Ackerman, M. S., “Arkose: Reusing Informal Information in Online Communities”, in ACM Group 2007 Conference, 2007. (475.85 KB)
W. G. Lutters and Ackerman, M. S., “Beyond Boundary Objects: Collaborative Reuse in Aircraft Technical Support”, Computer Supported Cooperative Work: The Journal of Collaborative Computing, vol. 16, no. 3, pp. 341-372, 2007. (147.58 KB)
J. Zhang, Ackerman, M. S., and Adamic, L. A., “CommunityNetSimulator: Using simulations to study online community networks”, in Communities and Technologies 2007, 2007, pp. 295–321. (1.52 MB)
J. Zhang, Ackerman, M. S., and Adamic, L. A., “CommunityNetSimulator: Using simulations to study online community networks”, in Communities and Technologies 2007, 2007, pp. 295–321. (1.52 MB)

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