Researching telemedicine: Capturing complex clinical interactions with a simple interface design

TitleResearching telemedicine: Capturing complex clinical interactions with a simple interface design
Publication TypeJournal Article
Year of Publication2008
AuthorsMirel, B, Barton, E, Ackerman, MS
JournalTechnical communication quarterly
Volume17
Pagination358–378
Keywordsdepression monitoring, patient-clinician communication, telemedicine
Abstract

Telemedicine has been shown to be an effective means of managing follow-up care in chronic diseases such as depression. Exactly why telemedicine calls work, however, remains largely unknown because there are no adequate research tools to describe the complex communicative interactions in these encounters. We report here an ongoing project to investigate the efficacy of telemedicine in depression care, arguing that technical communication specialists have unique contributions to make to this kind of research.

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