SocialWorlds Publications

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D. W. McDonald and Ackerman, M. S., Just Talk to Me: A Field Study of Expertise Location, in Proceedings of the 1998 ACM Conference on Computer Supported Cooperative Work (CSCW'98), 1998, pp. 315–324. (60.96 KB)
D. W. McDonald and Ackerman, M. S., Expertise Recommender: A Flexible Recommendation System and Architecture, in Proceedings of the 2000 ACM Conference on Computer Supported Cooperative Work (CSCW'00), 2000, pp. 231–240. (437.82 KB)