SocialWorlds Publications

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W. G. Lutters, Ackerman, M. S., and Zhou, X., Group information management, in Personal Information Management, W. P. Jones and Teevan, J. Seattle, WA: University of Washington Press, 2006, pp. 236–248. (75.68 KB)
W. G. Lutters and Ackerman, M. S., Beyond Boundary Objects: Collaborative Reuse in Aircraft Technical Support, Computer Supported Cooperative Work: The Journal of Collaborative Computing, vol. 16, no. 3, pp. 341-372, 2007. (147.58 KB)
W. G. Lutters and Ackerman, M. S., Joining the backstage: locality and centrality in an online community, Information Technology & People, vol. 16, pp. 157–182, 2003. (243.38 KB)
W. G. Lutters and Ackerman, M. S., Achieving Safety: A Field Study of Boundary Objects in Aircraft Technical Support, in Proceedings of the 2002 ACM Conference on Computer Supported Cooperative Work (CSCW'02), 2002, pp. 266–275. (231.73 KB)