Publications

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1988
1989
1990
Answer Garden: A Tool for Growing Organizational Memory, Ackerman, Mark S., and Malone Thomas W. , ACM Conference on Office Information Systems, Cambridge, MA, p.31-39, (1990) Abstract
1993
Answer Garden: A Tool for Growing Organizational Memory, Ackerman, Mark S. , Massachusetts Institute of Technology, Ph.D. thesis, (1993) Abstract
1994
Augmenting the Organizational Memory: A Field Study of Answer Garden, Ackerman, Mark S. , Conference on Computer-Supported Cooperative Work (CSCW'94), p.243-252, (1994) Abstract
Definitional and Contextual Issues in Organizational and Group Memories, Ackerman, Mark S. , Twenty-seventh IEEE Hawaii International Conference of System Sciences (HICSS 94), Volume 4, p.191-200, (1994) Abstract
Metaphors along the Information Highway, Ackerman, Mark S. , Symposium on Directions and Impacts of Advanced Computing Systems (DIAC 94), (1994) Abstract
Providing Social Interaction in the Digital Library, Ackerman, Mark S. , Digital Libraries '94, College Station, TX, p.198-201, (1994) Abstract
1995
Memory in the Small: An Application to Provide Task-Based Organizational Memory for a Scientific Community, Ackerman, Mark S., and Mandel Eric , Hawaii International Conference of System Sciences (HICSS 95), Volume IV, p.323-332., (1995) Abstract
Social Activity Indicators: Interface Components for CSCW Systems, Ackerman, Mark S., and Starr Brian , ACM Symposium on User Interface Software and Technology (UIST), p.159-168, (1995) Abstract
Such Easy-to-Use Systems! How Organizations Shape the Design and Use of Online Hlep, Covi, Lisa, and Ackerman Mark S. , ACM Conference on Organizational Computing Systems (COOCS'95), p.280-288, (1995) Abstract
1996
Answer Garden 2: Merging Organizational Memory with Collective Help, Ackerman, Mark S., and McDonald David W. , ACM Conference on Computer-Supported Cooperative Work (CSCW'96), p.97-105, (1996) Abstract
Definitional and Contextual Issues in Organizational and Group Memories, Ackerman, Mark S. , Information Technology and People, Volume 9, Number 1, p.10-24, (1996) Abstract
Do-I-Care: A Collaborative Web Agent, Starr, Brian, Ackerman Mark S., and Pazzani Michael , ACM Conference on Human Factors in Computing Systems (CHI'96), p.short papers, 268-275, (1996) Abstract
Social Activity Indicators for Groupware, Ackerman, Mark S., and Starr Brian , IEEE Computer, Volume 29, Number 6, p.37-44, (1996) Abstract
Thunderwire: A Field Study of an Audio-Only Media Space, Hindus, Debby, Ackerman Mark S., Mainwaring Scott, and Starr Brian , ACM Conference on Computer-Supported Cooperative Work (CSCW'96), p.238-247, (1996) Abstract
The Zephyr Help Instance: Promoting Ongoing Activity in a CSCW System, Ackerman, Mark S., and Palen Leysia , ACM Conference on Human Factors in Computing Systems (CHI'96), p.268-275, (1996) Abstract
1997
1998
Augmenting Organizational Memory: A Field Study of Answer Garden, Ackerman, Mark S. , ACM Transactions on Information Systems, Volume 16, Number 3, p.203-224, (1998) Abstract
Computing, Social Activity, and Entertainment: A Field Study of a Game MUD, Muramatsu, Jack, and Ackerman Mark S. , Computer Supported Cooperative Work: The Journal of Collaborative Computing, Volume 7, Number 1, p.87-122, (1998) Abstract
Considering an Organization's Memory, Ackerman, Mark S., and Halverson Christine , Computer Supported Cooperative Work (CSCW'98), p.39-48, (1998) Abstract