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1998
Augmenting Organizational Memory: A Field Study of Answer Garden, Ackerman, Mark S. , ACM Transactions on Information Systems, Volume 16, Number 3, p.203-224, (1998) Abstract
1994
Augmenting the Organizational Memory: A Field Study of Answer Garden, Ackerman, Mark S. , Conference on Computer-Supported Cooperative Work (CSCW'94), p.243-252, (1994) Abstract