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2009
I just don't know why it's gone: Maintaining Informal Information Use in Inpatient Care, Zhou, Xiaomu, Ackerman Mark S., and Zheng Kai , ACM Conference on Human Factors in Computing Systems (CHI'09), p.2061-2070, (2009) Abstract
2006
Group Information Management, Lutters, Wayne G., Ackerman Mark S., and Zhou Xiaomu , Personal Information Management, Seattle, (2006) Abstract