Home

Publications

Export 22 results:
Sort by: [ Year (Desc)]
Filters: Keyword is organizational memory  [Clear All Filters]
2007
Beyond Boundary Objects: Collaborative Reuse in Aircraft Technical Support, Lutters, Wayne G., and Ackerman Mark S. , Computer Supported Cooperative Work: The Journal of Collaborative Computing, p.in press, (2007) Abstract
2004
Behind the help desk: evolution of a knowledge management system in a large organization, Halverson, Christine A., Erickson Tom, and Ackerman Mark S. , ACM conference on Computer Supported Cooperative Work, p.304-313, (2004) Abstract
Organizational Memory: Processes, Boundary Objects, and Trajectories, Ackerman, Mark S., and Halverson Christine , Computer Supported Cooperative Work: The Journal of Collaborative Computing, Volume 13, Issue 2, p.155-189, (2004) Abstract
2003
I-DIAG: From Community Discussion to Knowledge Distillation, Ackerman, Mark S., Swenson Anne, Cotterill Stephen, and DeMaagd Kurtis , International Conference on Communities and Technologies, p.307-326, (2003) Abstract
Sharing Expertise: The Next Step for Knowledge Management, Ackerman, Mark S., and Halverson Christine , Social Capital and Information Technology, Cambridge, MA, (2003) Abstract
Yeah, the Rush ain't here yet -- Take a break, Halverson, Christine, and Ackerman Mark S. , IEEE Hawaii International Conference of System Sciences (HICSS'03), (2003) Abstract
2002
Achieving Safety: A Field Study of Boundary Objects in Aircraft Technical Support, Lutters, Wayne G., and Ackerman Mark S. , ACM Conference on Computer-Supported Cooperative Work (CSCW'02), p.266-275, (2002) Abstract
2000
Collaborative Support for Informal Information in Collective Memory Systems, Ackerman, Mark S., and McDonald David W. , Information Systems Frontiers, Volume 2, Issue 3-4, p.333-347, (2000) Abstract
Expertise Recommender: A Flexible Recommendation System Architecture, McDonald, David W., and Ackerman Mark S. , ACM Conference on Computer Supported Cooperative Work (CSCW'2000), p.231-240, (2000) Abstract
Re-Examining Organizational Memory, Ackerman, Mark S., and Halverson Christine , Communications of the ACM, Volume 43, Issue 1, Number 1, p.58-63, (2000) Abstract
1999
Memory in the Small: Combining Collective Memory and Task Support for a Scientific Community, Ackerman, Mark S., and Mandel Eric , Journal of Organizational Computing and Electronic Commerce, Volume 9, Issue 2-3, p.105-127, (1999) Abstract
Organizational Memory: Processes, Boundary Objects, and Trajectories, Ackerman, Mark S., and Halverson Christine , Proceedings of the IEEE Hawaii International Conference of System Sciences (HICSS'99), (1999) Abstract
1998
Augmenting Organizational Memory: A Field Study of Answer Garden, Ackerman, Mark S. , ACM Transactions on Information Systems, Volume 16, Number 3, p.203-224, (1998) Abstract
Considering an Organization's Memory, Ackerman, Mark S., and Halverson Christine , Computer Supported Cooperative Work (CSCW'98), p.39-48, (1998) Abstract
Just Talk to Me: A Field Study of Expertise Location, McDonald, David W., and Ackerman Mark S. , ACM Conference on Computer Supported Cooperative Work (CSCW '98), p.315-324, (1998) Abstract
1996
Answer Garden 2: Merging Organizational Memory with Collective Help, Ackerman, Mark S., and McDonald David W. , ACM Conference on Computer-Supported Cooperative Work (CSCW'96), p.97-105, (1996) Abstract
Definitional and Contextual Issues in Organizational and Group Memories, Ackerman, Mark S. , Information Technology and People, Volume 9, Number 1, p.10-24, (1996) Abstract
1995
Memory in the Small: An Application to Provide Task-Based Organizational Memory for a Scientific Community, Ackerman, Mark S., and Mandel Eric , Hawaii International Conference of System Sciences (HICSS 95), Volume IV, p.323-332., (1995) Abstract
1994
Augmenting the Organizational Memory: A Field Study of Answer Garden, Ackerman, Mark S. , Conference on Computer-Supported Cooperative Work (CSCW'94), p.243-252, (1994) Abstract
Definitional and Contextual Issues in Organizational and Group Memories, Ackerman, Mark S. , Twenty-seventh IEEE Hawaii International Conference of System Sciences (HICSS 94), Volume 4, p.191-200, (1994) Abstract
1993
Answer Garden: A Tool for Growing Organizational Memory, Ackerman, Mark S. , Massachusetts Institute of Technology, Ph.D. thesis, (1993) Abstract
1990
Answer Garden: A Tool for Growing Organizational Memory, Ackerman, Mark S., and Malone Thomas W. , ACM Conference on Office Information Systems, Cambridge, MA, p.31-39, (1990) Abstract