Arkose

Kevin Nam, Mark Ackerman | Find related papers

Keywords: organizational memory, collective intelligence, knowledge management, online communities

A standard problem with online discussions is that once use has ceased either by deadline or by neglect, a site is often a bramble of ideas and topics, too large and unwieldy for its information to be successfully reused. A process of filtering, structuring and organizing of the information, or the process of distillation is needed. 
 

Two design principles, which we call incremental diagenesis and incremental summarization, help human editors flexibly distill the informal information. Our system, Arkose, is built as a demonstration of these principles, providing the necessary tools for distillation. These tools include a number of visualization mechanisms (Keyword Farm and Author Network) and information retrieval mechanisms, as well as an authoring tool and a navigator for the information space. They support a gradual increase in the order and reusability of the information space and allow various levels of intermediate states of a distillation. 

Our current implementation of the Arkose system demonstrates that such a system is feasible although complex.